Support Information

Tip Guide

This section will familiarize you with the features of Web Booster.

1. Using Web Booster

2. Advanced Options

3. Uninstalling.

Need further assistance? Call 877-686-9114 or e-mail us at techsupport@semo.net

 

Launching Web Booster

Web Booster launches automatically each time you start Windows. It operates in the background to accelerate your Internet connection. No user intervention is required.

If Web Booster is not running and you need to launch it manually, an icon titled "Web Booster" is located in the Windows Start Menu under Web Booster folder (as shown below).

If Web Booster is running, Web Booster system tray icon will appear in the Windows system tray.



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Accessing the User Interface

Once launched, Web Booster icon will remain in the system tray (as shown below).

In general, there will be no need to change the settings during Web browsing. You can use the user interface to change settings, access the privacy manager, view the connection status, and check the acceleration statistics. To access the user interface features, click on Web Booster icon in the system tray (shown above). A pop-up menu will appear (shown below), providing access to all the features of the product. Selecting and single-clicking any of the menu items will access that particular feature.



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Setting the Username and Password Information

Your username and password information is located under the Connection tab. To set your username and password:

  1. Right-click on Web Booster system tray icon and select "Settings..." from the menu.

  2. Click on the "Connection" tab.

  3. Enter your username and password in the fields provided. To avoid having to do this each time you connect, ensure that the "Save password" box is checked.

  4. To save your settings, press OK.



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Changing the Image Quality Setting

The image quality setting changes the quality of images that appear in your Web Booster. The higher the quality you select, the longer it will take for the image to load. For slower Internet connections, it is recommended that you lower your image quality. This slider can be adjusted anytime while browsing.

You can easily obtain full image quality for a particular image (described below), so don't be overly conservative about lowering your image quality setting.

  1. Right-click on Web Booster system tray icon. Please refer to the user interface section of the product guide for detailed instructions.

  2. Select "Settings...".

  3. Select the "Image Quality" tab.

  4. Use the slider bar to adjust the image quality setting.

  5. Press OK to save the settings.


Getting Full Image Quality

Note: The following information applies only when browsing with Internet Explorer 5.0 or later, Firefox 1.0 or later, Mozilla 1.7.3 and later and Netscape 7.2 and later.

If you would like to request the full quality image while browsing, simply right-click on the desired image from within your Web browser and select "Show Original Image" from the menu (shown below).

The full quality image will appear in place of the lower quality image (shown below).

If you want to see the full quality version of all images on the current page, simply right-click on any image from within your Web browser and select "Show All Original Images" from the menu (shown below).



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Changing the Pop-Up Blocker Settings

Web Booster can prevent pop-up windows and floating Flash advertisements from appearing while you browse the Internet. This behavior is disabled by default. However, you can enable these features at any time. These two features can save you a great deal of surfing time when enabled

A limited number of Web sites require pop-ups to function correctly. Web Booster allows you to specify a "White List" of sites where pop-ups will not be blocked.

You can also see a list of all pop-ups that were blocked. This information is useful if you suspect a Web site is not functioning properly because pop-ups are being blocked.

To enable or disable the Pop-Up Blocker:

  1. Right-click on Web Booster system tray icon and select "Pop-Up Blocker...". Please refer to the user interface section of the product guide for detailed instructions.

  2. Select the "Options" tab.

  3. If you would like to be notified when a pop-up is being blocked, check "Notify blocked pop-up by PC speaker beep".

  4. To enable the blocking of floating Flash advertisements, check "Block Floating Flash-Ads".

  5. To disable pop-up blocking for all sites, uncheck "Enable PopUp Blocker".

  6. Press OK to save the settings.

To disable the Pop-Up Blocker for specific sites:

  1. Right-click on Web Booster system tray icon and select "Pop-Up Blocker...". Please refer to the user interface section of the product guide for detailed instructions.

  2. Select the "White List" tab.

  3. Use the "Add", "Remove" and "Remove All" buttons to manipulate the White List.

  4. Press OK to save the settings.

To view the Pop-Up Blocker log:

  1. Right-click on Web Booster system tray icon and select "Pop-Up Blocker...". Please refer to the user interface section of the product guide for detailed instructions.

  2. Select the "Logging" tab.

  3. To add a Web site to the "White List" so that pop-ups are no longer blocked from that site, right-click on the site and click "Add to Whitelist".

To add sites to the White List:

You can add sites to the White List within the Pop-Up Blocker dialogs (which is shown above) or from within Internet Explorer.

  1. Right-click on any text while browsing within Internet Explorer.

  2. Select "Add to Whitelist" from the menu to add the current site to the White List.



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Blocking In-Page Advertisements

Web Booster can block many graphical advertisements that appear on various Web pages (i.e. ad banners). Enabling this feature will prevent these ads from being downloaded and displayed in your Web browser. Thus, the Ad-Blocking feature will reduce the time that it takes to download Web pages.

To enable or disable the Ad Blocker:

  1. Right-click on Web Booster system tray icon and select "Settings...". Please refer to the user interface section of the product guide for detailed instructions.

  2. Select the "Features" tab.

  3. To enable ad blocking, check the "Ad-Blocking" box. To disable ad blocking, uncheck it.

  4. Press OK to save the settings.



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Starting and Stopping Web Booster

When Web Booster is launched it automatically connects. Occasionally, you may need to stop or start Web Booster manually.

Stopping Web Booster:

If you want to manually disconnect Web Booster, right-click on Web Booster system tray icon to access the pop-up menu. Select the menu item "Stop Web Booster".

The icon that indicates Web Booster is disabled will appear on the system tray.

Starting Web Booster:

If Web Booster is stopped and you want to start it manually, right-click on Web Booster system tray icon to access the pop-up menu. Select the menu item "Start Web Booster".

The icon that indicates Web Booster is disabled will be replaced with a warning icon while it authenticates and then it will be replaced by the enabled icon.



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Closing Web Booster

To close Web Booster:

  1. Right-click on Web Booster system tray icon and select "Exit" from the pop-up menu (see below). Web Booster will disconnect and close. Doing this will not close any open Web browser windows.

    Note: Web Booster will automatically launch again the next time you reboot your computer.



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Bypassing Web Booster for Selected Sites

If you wish to bypass Web Booster for certain Web sites (e.g. Web sites on your local corporate intranet), then simply select the "Features" tab on the "Settings..." dialog and click on "Proxy Exclusion" (see below). You have two options for bypassing sites:

  1. If you have already defined a proxy exclusion list in your Web browser, select "Use browser's proxy exclusion settings" to configure Web Booster to exclude these sites as well.

  2. You may also "Specify a proxy exclusion list" by selecting this option. In the given text field, list all the Web sites, separated by semicolons, that you wish to bypass Web Booster Web Acceleration.

  3. Stop and then start Web Booster.

Note:  Some versions of Netscape do not support the wildcard (*) operator.



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Accelerating Flash

Web Booster can accelerate Flash files. The degree of compression is based on the Image Quality setting. Occasionally accelerated Interactive Flash does not respond properly. When this happens temporarily disable flash acceleration or disable Web Booster

To enable Flash acceleration:

  1. Right-click on Web Booster system tray icon. Please refer to the user interface section of the product guide for detailed instructions.

  2. Select "Settings...".

  3. Select the "Features" tab.

  4. Check "Macromedia Flash".

  5. Press OK to save the settings. The changes will take effect the next time that Web Booster and your Web browser are restarted.



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Accelerating FTP

Web Booster now provides FTP acceleration. If this feature is enabled, both download and upload FTP traffic will be accelerated. FTP acceleration works with any FTP client that supports passive mode, including Internet Explorer, Cute FTP, WS_FTP and Smart FTP. Please make sure that the FTP transfer is in the passive mode. This can be set in your FTP application.

To enable FTP acceleration:

  1. Right-click on Web Booster system tray icon. Please refer to the user interface section of the product guide for detailed instructions.

  2. Select "Settings...".

  3. Select the "Features" tab.

  4. Check "FTP (Passive)".

  5. Press OK to save the settings. The changes will take effect the next time that Web Booster and your Web browser are restarted.



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Accelerating E-mail

Web Booster Accelerator can reduce the amount of time that it takes to send and receive emails. This feature works with any POP3 or IMAP e-mail accounts. Web Booster Accelerator is compatible with Outlook Express, Eudora, Opera Mail, Pegasus and Netscape Mail. Since Web Booster Accelerator accelerates e-mail automatically without any user intervention, you can use your mail program exactly as you normally would.   E-mail acceleration is enabled by default, and may be incompatible with Antivirus applications which scan your e-mail.

To change the e-mail acceleration settings:

  1. Right-click on Web Booster system tray icon. Please refer to the user interface section of the product guide for detailed instructions.

  2. Select "Settings...".

  3. Select the "Features" tab.

  4. To enable/disable acceleration when receiving emails from a POP3 account, check/uncheck the "POP3" option.

  5. To enable/disable acceleration when sending emails, check/uncheck the "SMTP" option.

  6. To enable/disable acceleration when receiving emails from an IMAP account, check/uncheck the "IMAP" option.

  7. Press OK to save the settings. The changes will take effect the next time that Web Booster and your mail client are restarted.



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Viewing Your Acceleration Statistics

You can view the acceleration statistics and how they change dynamically using the Statistics dialog.

  1. Click on Web Booster system tray icon to access the pop-up menu.

  2. Select "Statistics..." to display the Statistics summary dialog.

  3. Click "Reset" to reset the statistics. This can be done at anytime (even while browsing) without affecting Web Booster's performance or operation.

  4. Click the "Details" button to view more detailed statistics (see below).

    The following table provides a description of the statistics that are displayed.

    Original Data

    Size of the original (uncompressed) data.

    Actual Data

    Amount of data that has been sent by Web Booster.

    Savings Ratio

    Factor of reduction in data. E.g. A savings ratio of 4.00 means that the actual data that has been sent is 1/4 the size of the original data due to compression.

    Text-based

    Statistics regarding compression of text-based content.

    Graphics

    Statistics regarding compression of graphical content.

    Others

    Statistics regarding compression of content that is neither text nor graphical.

    Upstream

    The total amount of original and compressed data uploaded.


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Web Booster's Privacy Manager

Web Booster's Privacy Manager provides a safer and more secure browsing environment. It can clear the cache, cookies, and history in the Temporary Internet Files folder. This is the same as clearing Internet Explorer's cache and the cache of any Web browser which uses the same cache folder.

  1. Right-click on Web Booster taskbar icon to access the pop-up menu.

  2. Select "Privacy Manager" to bring up the Privacy Manager dialog.

  3. Please check off the items you would like to clear. For example. If you want to clear the Internet Explorer's cache, please check the option "Delete all cached Webpages and other Temporary Internet Files".

  4. Click on the "Run" button to start the actions. A dialog "The selected actions have completed successfully" will appear once all the items are deleted.

    Click on the "OK" button to close this window.

  5. Click on the "Close" button to exit the Privacy Manager dialog.



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Running Diagnostics Tool

If you contact us for technical support, the support personnel may request that you send a diagnostics report to them. The diagnostics report contains system information, such as your Web Booster settings and connectivity, which will allow semo.net to provide further assistance.

To create a diagnostics report:

  1. Right-click on Web Booster system tray icon to access the pop-up menu.

  2. Select "Help" > "Diagnostics" to display the Diagnostics dialog.

  3. Click on "Create Report".

  4. Launch your e-mail application, compose an e-mail, paste the results into the e-mail (the results have already been copied to your clipboard), and send it to semo.net.



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Accessing Product Version Information

To view the product version information:

  1. Right-click on Web Booster system tray icon to access the pop-up menu.

  2. Select "Help" > "About" to display the About dialog (see below).



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Updating Your Software

AutoUpdate will inform you of any major or minor software upgrades to Web Booster Service. By default, you will be notified of all software upgrades.

To manually update Web Booster:

  1. Open the "Settings..." dialog.

  2. Click on the "Update" tab.

  3. Select "Update Now" to upgrade to the latest version.



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Uninstalling Web Booster

  1. Click the Start button and maneuver to Programs and then Web Booster.

  2. Select Uninstall Web Booster.

  3. The uninstaller will launch and guide you through the uninstallation procedure.



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